Bylaw Compliance Services act on citizen concerns on a complaint basis to compliment the policy through educating and reminding citizens of the City's various regulatory bylaws to gain voluntary compliance.
Protection of Personal Information
The City will not disclose your personal information to individuals or businesses under investigation. It is important to collect the name and phone number of those registering concerns, as it may be necessary to contact individuals who have registered concerns in the event that our Bylaw Compliance Officers have questions or need clarification prior to or during an investigation.
If the matter goes to court, the City may be required by the courts to provide witness statements or other forms of evidence which could include personal contact information.