COVID-19

Update:  June 4, 2020  

As of June 1, 2020, City Hall is open to the public for Monday - Friday service with some safety restrictions in place.  COVID-19 procedures have been implemented following the guidelines from the Provincial Health Officer. Finance and Development Services have re-opened counter services with restricted hours to the public and facilitate appointments as needed while protecting staff and citizens - Visit their department pages for hours of operation and available services.  

Public Works Office is also open to the public as of June 1, 2020


City Hall Re-Opening June 1-2020Read Full Media Release:
May 28, 2020 - City Hall Set to Re-Open on June 1, 2020

Outdoor Spaces Re-Opening_scheduleRead Full Media Release
May 15, 2020 - Revelstoke Outdoor Spaces Scheduled to Re-Open

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UPDATES on Coronavirus (COVID 19)

[City Services]

The City of Revelstoke is monitoring the COVID-19 situation closely to ensure we continue to respond to emerging issues as they relate to City facilities, programs, services and events. This includes following the direction of Interior Health, British Columbia Centre for Disease Control or the Government of Canada.
 
While the COVID-19 situation is changing daily around the world, we are mindful that our community is concerned about the potential impact of the further spread of the coronavirus and we are acting accordingly to do what we can to support public safety.

Check this page regularly for ongoing updates on the Coronavirus situation as it relates to City of Revelstoke facilities, programs, services and events.

FACILITIES

As of June 1, 2020, the following is the status of our facilities:

Open to the Public
City Parks, Playgrounds and Skatepark
City Hall - Development Services & Finance Department have counter service
Public Works Office
Revelstoke Museum & Archives
Revelstoke Okanagan Regional Library - Curbside service only

Please respect all markers and signage at City facilities regarding physical distancing and best practices for reducing the spread of COVID-19.

Closed to the Public
Revelstoke Forum
Revelstoke Community, Aquatic and Fitness Centre
Revelstoke Seniors Center
RCMP Office Emergencies call 9-1-1
Fire Hall Emergencies call 9-1-1

FINANCE INFORMATION

Public Drop-In Hours:  12-3pm
-    A special flow of traffic to support physical distancing has been implemented.

Appointments:  9-11am
-    For those who are elderly, have a lack of mobility or compromised immune systems.  Call (250) 837-2161 to book a date and time.

Property Tax Payment Details:  Expect to receive property tax notices via the mail starting the week of June 1, 2020.  Property taxes are due Sept 2, 2020

You can pay Property Taxes via online banking through TD, Scotiabank, RBC, CIBC and Revelstoke Credit Union.  

Starting the week of June 1, you will be able to claim your Home Owner Grant on our website or you can email ehog@revelstoke.ca with a photo of your completed grant application. 

COMMERCIAL UTILITY PAYMENT DUE DATE RELIEF

To offer some financial relief for Revelstoke’s business community during the COVID-19 pandemic, Council has approved an amendment to the commercial utility bylaws (Utility Billing Due Date Amendment Bylaw No. 2262) which changes the second quarter payment due date from April 30 to two equal payments due July 31 and October 31, 2020.   For inquiries, please contact the Finance Department at:  250-837-2161

More Finance Information

COMMUNICATIONS

News Alerts 
Sign up to receive Alerts from the City’s ALERT CENTER for important updates.

Other Related Press Release

COVID-19 " Hold the Line" This Easter Long Weekend - April 9, 2020

COVID-19 City Supports Revelstoke Idea Factory Face Shield Production - March 30, 2020

COVID-19 Public Park Closures - March 20, 2020

COVID-19 Emergency Operations Center and Essential Services - March 18

Mayor’s Community Address Videos: 

YouTube Video - Text - Posted June 4

YouTube Video - Text - Posted May 28

YouTube Video - Text - Posted May 21

YouTube Video - Text - Posted May 14

YouTube Video - Text - Posted May 5

YouTube Video - Text - Posted April 28

YouTube Video - Text - Posted April 21

YouTube Video - Text - Posted April 15

YouTube Video - Text - Posted April 7

YouTube Video - Text - Posted March 31

YouTube Video - Text - Posted March 23

YouTube Video - Text - Posted March 16

PUBLIC NOTICES: 

COVID-19-public meetings cancelled
Alert Center
Secure Garbage
Non-Flushables

MORE INFORMATION

For more information and updates, including answers to frequently asked questions and translated information, please consult the resources in the menu on the left or click to use the Self-Assessment Tool.

Still have questions? Visit these sites for trusted information and contact:
HealthLinkBC / 811 if you have symptoms
Call 1-888-COVID19 (268-4319) if you would like more information

On behalf of City Council and Staff we thank you in advance for your understanding and cooperation on this matter.