COVID-19

Re-Opening Updates:  

Starting June 1, 2020, City Hall will be open to the public for Monday-Friday service with some safety restrictions in place.  COVID-19 procedures have been implemented following the guidelines from the Provincial Health Officer. Finance and Development Services will re-open counter services with restricted hours to the public and facilitate appointments as needed while protecting staff and citizens - Visit their department pages for hours of operation and available services.  

Public Works Office will also be open to the public starting June 1, 2020


City Hall Re-Opening June 1-2020Read Full Media Release:
May 28, 2020 - City Hall Set to Re-Open on June 1, 2020

Outdoor Spaces Re-Opening_scheduleRead Full Media Release
May 15, 2020 - Revelstoke Outdoor Spaces Scheduled to Re-Open

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UPDATES on Coronavirus (COVID 19)

[City Services]

The City of Revelstoke is monitoring the COVID-19 situation closely to ensure we continue to respond to emerging issues as they relate to City facilities, programs, services and events. This includes following the direction of Interior Health, British Columbia Centre for Disease Control or the Government of Canada.
 
While the COVID-19 situation is changing daily around the world, we are mindful that our community is concerned about the potential impact of the further spread of the coronavirus and we are acting accordingly to do what we can to support public safety.

Check this page regularly for ongoing updates on the Coronavirus situation as it relates to City of Revelstoke facilities, programs, services and events.

CLOSURES - To be Updated after June 1, 2020

Taking into consideration the safety of the public and our staff, the City of Revelstoke moved forward with closing the following additional locations to the public effective Saturday, March 21, 2020 at dawn until further notice:

  • ALL City Parks and Playgrounds

This is in addition to the following that were closed to the public as of March 18, 2020:

  • Revelstoke Forum
  • Revelstoke Aquatic and Fitness Center
  • Revelstoke Seniors Center
  • City Hall - AVAILABLE by phone
    • Finance | 250-837-2161
    • Administration | 250-837-2911
    • Development Services | 250-837-3637
  • RCMP Office Emergencies call 9-1-1
  • Fire Hall Emergencies call 9-1-1
  • Operations (Public works) Office
  • Revelstoke Museum and Archives
  • Revelstoke Okanagan Regional Library

AVAILABLE Services

*We acknowledge that there are permits underway and we are working diligently on developing processes to accommodate these applications. 

  • Public Works - AVAILABLE by phone | 250-837-2001
    • Water
    • Sewer 
    • Garbage 

Payments

A variety of payment methods are available:

  • Mail
  • Bill payment with your local Financial Institution
  • Telephone or Internet Banking

*If making your payment through Telephone or Internet banking your account number is the folio/roll number located at the top right of your tax notice.  Enter with no spaces and no decimals, i.e. 55600987000.

COMMERCIAL UTILITY PAYMENT DUE DATE RELIEF

To offer some financial relief for Revelstoke’s business community during the COVID-19 pandemic, Council has approved an amendment to the commercial utility bylaws (Utility Billing Due Date Amendment Bylaw No. 2262) which changes the second quarter payment due date from April 30 to two equal payments due July 31 and October 31, 2020.   For inquiries, please contact the Finance Department at:  250-837-2161

Additional Updates 
Sign up to receive Alerts from the City’s ALERT CENTER for important updates.

CITY COMMUNICATION

MEDIA RELEASES : 

COVID-19 " Hold the Line" This Easter Long Weekend - Posted April 9, 2020

COVID-19 City Supports Revelstoke Idea Factory Face Shield Production - Posted March 30, 2020

COVID-19 Public Park Closures - Posted March 20, 2020

COVID-19 Emergency Operations Center and Essential Services - Posted March 18

MAYOR’S VIDEO ADDRESSES: 

YouTube Video - Text - Posted May 28

YouTube Video - Text - Posted May 21

YouTube Video - Text - Posted May 14

YouTube Video - Text - Posted May 5

YouTube Video - Text - Posted April 28

YouTube Video - Text - Posted April 21

YouTube Video - Text - Posted April 15

YouTube Video - Text - Posted April 7

YouTube Video - Text - Posted March 31

YouTube Video - Text - Posted March 23

YouTube Video - Text - Posted March 16

PUBLIC NOTICES: 

COVID-19-public meetings cancelled
Alert Center
Secure Garbage
Non-Flushables

MORE INFORMATION

For more information and updates, including answers to frequently asked questions and translated information, please consult the resources in the menu on the left or click to use the Self-Assessment Tool.

Still have questions? Visit these sites for trusted information and contact:
HealthLinkBC / 811 if you have symptoms
Call 1-888-COVID19 (268-4319) if you would like more information

On behalf of City Council and Staff we thank you in advance for your understanding and cooperation on this matter.